Alphard Solutions (“Alphard Solutions,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how information may be collected, used, processed, stored, and shared when you download, access, or use mobile applications developed or published by Alphard Solutions (collectively, the “Apps”).

This Privacy Policy applies to Alphard Solutions Apps made available on platforms including the Apple App Store and Google Play Store.

The information processed by each App may vary depending on the App’s features, functionality, permissions, and third-party services. Not every category of information or permission described in this Privacy Policy applies to every App.

By using our Apps, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the applicable App.

1. Information We May Collect or Process

Depending on the App and the features you choose to use, we may collect or process the following categories of information:

Information You Provide

Some Apps may allow you to provide information such as:

• Name, email address, or other contact information;
• Text, notes, search queries, translations, or other content you enter;
• Feedback, support requests, or communications you send to us; and
• Other information you voluntarily provide through an App.

We only process such information when it is necessary to provide the relevant feature or service.

Files, Photos, Media, and Documents

Certain Apps may allow you to select, create, scan, upload, edit, print, translate, process, or otherwise interact with files, photos, videos, audio, documents, or other content stored on your device.

Access to such content is requested only where necessary for the feature you choose to use.

Audio, Microphone, and Speech Data

Apps that provide voice, audio, recording, speech recognition, voice translation, or similar functionality may request access to your microphone and may process audio or recognized speech as necessary to provide those features.

Camera

Apps that include scanning, image capture, document capture, OCR, or similar functionality may request access to your device’s camera.

Contacts

Certain Apps may request access to contacts if contact-related functionality is a core part of the App. Contact access is used only for the functionality presented to you and subject to the permissions you grant.

Location Information

Some Apps may request approximate or precise location information when location is necessary for a feature offered by that App.

We request location permission only when applicable to the functionality of the specific App.

Device and Technical Information

Depending on the App and services integrated into it, certain technical information may be collected or processed, such as:

• Device type and model;
• Operating system and version;
• App version;
• Device or app identifiers;
• Language and regional settings;
• Crash and diagnostic information;
• Performance information; and
• App interactions and usage information.

The specific information processed depends on the App and the technologies or services it uses.

2. How We Use Information

Depending on the applicable App, information may be used to:

• Provide and operate App features;
• Process user-requested actions and content;
• Save user preferences and settings;
• Provide translation, scanning, printing, speech recognition, document processing, or other functionality where applicable;
• Maintain and improve App performance and reliability;
• Diagnose crashes, errors, and technical problems;
• Provide customer support;
• Protect against fraud, misuse, security threats, or illegal activity;
• Display advertising where an App is ad-supported;
• Analyze App performance and usage where analytics services are used; and
• Comply with applicable laws and legal obligations.

We do not use permissions or information for purposes unrelated to the functionality disclosed to users.

3. App Permissions

Depending on the App and features you use, an App may request access to device features such as:

• Camera;
• Microphone;
• Speech recognition;
• Photos and media;
• Files or documents;
• Contacts;
• Location; or
• Other system features necessary to provide specific App functionality.

Not every App requests all of these permissions.

Where required by the operating system, permission will be requested before accessing the relevant device feature. You may deny or revoke permissions through your device settings, although doing so may prevent certain App features from functioning correctly.

4. Advertising

Some Alphard Solutions Apps may be supported by advertising.

Where advertising is included, third-party advertising providers may process certain device, advertising, usage, or interaction information to deliver, measure, limit, or improve advertisements, subject to applicable laws, platform requirements, user consent, and the provider’s privacy practices.

Some Apps may provide non-personalized advertising, while others may provide personalized advertising where permitted and where the required consent or authorization has been obtained.

Not all Alphard Solutions Apps contain advertising.

5. Analytics, Diagnostics, and Crash Reporting

Some Apps may use analytics, diagnostic, performance-monitoring, or crash-reporting services to help us understand App performance, identify technical problems, and improve reliability.

The information processed by these services depends on the service used and the configuration of the applicable App.

Not all Apps use analytics or crash-reporting services.

6. Third-Party Services

Our Apps may use third-party services or platform services to provide certain functionality.

These may include, depending on the App:

• Advertising services;
• Analytics and crash-reporting services;
• Cloud or backend services;
• Translation services;
• Speech-recognition services;
• Printing services;
• Payment or subscription services; and
• Services provided by Apple, Google, or device manufacturers.

When a third-party service processes information, its processing may also be governed by its own privacy policy and terms.

We encourage users to review the privacy policies of applicable third-party services.

7. Contact backup cloud Transfer

8. Data Storage and Retention

Some information, such as preferences, settings, history, notes, or other App-generated content, may be stored locally on your device.

Other information may be transmitted to or processed by our service providers when required to provide a particular feature.

We retain information only for as long as reasonably necessary for the purposes for which it was processed, to provide the applicable service, or to satisfy legal, security, or regulatory requirements.

The storage and retention practices may vary between Apps depending on their functionality.

9. Sharing and Disclosure of Information

We do not sell your personal information.

Where necessary, information may be disclosed or processed:

• By service providers that help operate specific App features;
• By platform providers such as Apple or Google where their services are used;
• When required by applicable law, regulation, court order, or valid legal process;
• To investigate fraud, security issues, abuse, or violations of applicable terms; or
• To protect the rights, property, safety, and security of Alphard Solutions, our users, or others.

Third-party advertising or analytics services may process information as described in this Privacy Policy and their own privacy policies where those services are integrated into a particular App.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of electronic transmission, processing, or storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our Apps are intended to comply with applicable laws and platform requirements relating to children’s privacy.

Unless specifically stated otherwise for a particular App, we do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us inappropriately, please contact us at the email address provided below so that we can review the matter and take appropriate action.

Apps specifically directed toward children, if any, may be subject to additional privacy notices, safeguards, and restrictions.

12. Your Privacy Choices and Rights

Depending on your device, location, applicable law, and the App you use, you may be able to:

• Grant or deny App permissions;
• Revoke previously granted permissions through device settings;
• Limit advertising tracking or personalization through platform settings;
• Delete locally stored information through an App where such functionality is provided;
• Clear App data or uninstall an App; and
• Contact us regarding applicable privacy rights or questions about your information.

Where applicable law provides additional rights regarding personal information, you may contact us to exercise those rights.

13. Data Deletion Requests

If an App stores personal information associated with you on systems controlled by Alphard Solutions and you wish to request deletion, you may contact us at:

idexter@alphardsolutions.com

Please identify the App concerned and provide enough information for us to understand and process your request.

Information stored only locally on your device may generally be removed through the App, by clearing App data, or by uninstalling the App, depending on the platform and App functionality.

14. International Data Processing

Depending on the services used by a particular App, information may be processed in countries other than the country in which you reside.

Where applicable, we and our service providers take appropriate measures to handle information in accordance with applicable privacy and data-protection requirements.

15. Third-Party Links

Our Apps may contain links to websites, services, or content operated by third parties.

Alphard Solutions is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing information to them.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our Apps, services, technologies, legal requirements, or privacy practices.

When this Privacy Policy is updated, the “Last Updated” date at the top of this page will be revised.

We encourage users to review this Privacy Policy periodically.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the privacy practices of an Alphard Solutions App, please contact us:

Alphard Solutions
Email: dexter@alphardsolutions.com
Website: www.alphardsolutions.com